1. Commitment Program; Program Fees. When you sign up for the service you are agreeing to a twelve (12) month commitment program designed to support sustained health outcomes (“Commitment Program”). As an limited time offer, in exchange for you agreeing to provide your time in engaging in certain activities (outlined below) eMed will waive the program membership fee of $139.00 per month, or $1.668.00 a year (“Membership Fees”), you (meaning the participant in the Commitment Program) agree to remain enrolled in the Commitment Program for the full first 12-month term, subject to the cancellation rights described below (“First Year”). Program membership fees will be billed monthly, but will be waived during the First Year, contingent upon your fulfillment of the commitments described below, except where early termination is permitted under these Terms. The enrollment period for the limited time offer (where the Program Fees are waived) is currently scheduled to end on February 28, 2026, unless extended by eMed, in its sole discretion. Your enrollment in the Commitment Program is subject to the “Preauthorized Payment Terms” set forth in Exhibit A hereto. Please read carefully and contact eMed if you have any questions.
2. Participation Requirements. Termination.
If you do not complete any of the following, your enrollment in the Commitment Program may be terminated. eMed will provide you two notices regarding any failure to complete any or all of the above. If after such notices, you have not come into compliance within an agreed upon period, then your enrollment in the Commitment Program will be terminated and you will owe the Termination Fees set forth in Section 8 below.
3. Renewal. eMed reserves the right to continue, modify or discontinue the Commitment Program after the First Year. At least thirty (30) days prior to the end of the First Year, eMed will notify you about whether it will continue the Commitment Program, modify it, or discontinue it. It will provide you an opportunity to opt-in to the a renewal. If the Commitment Program continues and you opt-in, you will be agreeing to the same requirements (or modified requirements, as applicable) of the Commitment Program.
4. Medication Costs and Billing Authorization. Membership Fees and the cost of medication are separate and distinct charges. While program membership fees are waived during the Commitment Program, any prescription medication provided or arranged through the Commitment Program is not included and will be billed separately. By enrolling in the Commitment Program, Participant authorizes eMed to charge your credit card on file for all medication-related costs (medication and dispensing) as set forth below in Section 10, together with all other incidental costs shipping, and applicable taxes associated with the delivery of the medication (“Medication Costs”). The total price of the medication and incidental charges will be presented to you at the time eMed invoices you for the medication fill. Medication charges may vary based on prescription, dosage, duration, clinical adjustments and cost at time of purchase (eMed will update the prices as the medication cost changes). All medication charges are non-refundable once dispensed, except as required by law. If you do not agree to the total price of the medication and incidental charges, you must notify eMed.
5. Medication Use, Clinical Autonomy and Reauthorization. Any prescription medication made available through the Commitment Program is prescribed and managed solely by a licensed clinician, in the exercise of independent medical judgment and based on your consent. Medication initiation, adjustment, or discontinuation may occur at any time as clinically appropriate. If medication is discontinued pursuant to clinician direction, the Commitment Program does not automatically terminate. You may continue to receive non-medication Commitment Program Services for the remainder of the commitment term. At least every six months (or prior to a change in dosage), the licensed clinician managing your participation in the Commitment Program will issue a new prescription for your continued participation. If a new prescription is issued, you authorize us to continue to ship the medication to you as a part of the Commitment Program. You further agree to complete all necessary steps required by the licensed clinician. If you do not complete the required steps, and the licensed clinician does not provide the reauthorization, you will be subject to the Early Termination Fee provided in Section 5 if you are still within the Introductory Period.
6. Early Termination; Reimbursement Obligation. You may terminate your participation in the Commitment Program at any time by emailing eMed at support@emed.com, calling eMed toll-free at 1-800-682-2829, or mailing a termination letter to eMed. If you voluntarily withdraw from the Commitment Program without an approved reason as provided in section 5 prior to completion of the Introductory Period , eMed will charge a cancellation fee equal to three months of the waived Membership Fees or $417.00 (“Termination Fee”). Terminating your participation in the Commitment Program does not relieve you of your obligation to pay for medication dispensed to you prior to cancellation or that is already dispensed (but may not have been received) prior to cancellation. eMed does not advise terminating the use of the medication, without proper tapering off in accordance with the advice of your physician. If your enrollment in the Commitment Program is terminated as a result of not complying with the Program requirements in Section 2, then eMed will continue to fill your medication for one month after your termination of the Program.
7. Permitted Cancellations; Fee Waivers. Notwithstanding the foregoing, eMed will waive any Termination Fee, in whole or in part, without penalty, under the following circumstances:
a. Medical Necessity or Safety
b. Financial Hardship
c. Loss of Eligibility or Service Availability
d. Substantial Increase in Costs
Determinations under this section shall be made reasonably and in eMed’s good faith, and eMed may request, from you, supporting documentation where appropriate.
8. Data Use; Population Health Insights; Informed Consent. By enrolling in the Commitment Program, you consent to the collection and use of your data in a de-identified, anonymized, and aggregated form for population health insights, observational analysis, and program improvement, consistent with our privacy policy.
9. Modifications. eMed reserves the right to modify these Terms at any time. Material changes shall not retroactively affect fulfilled commitments or approved early terminations.
10. All Other Terms. All other terms of your use of eMed’s Services are set forth at https://web.us.emed.com/terms.
11. Comments, Questions, Concerns. If you have any comments, questions or concerns, please direct them support@emed.com and eMed will work in good faith to get you a timely response.
12. Drug Pricing.
Wegovy — Single-Use Pens (4-pack):
Wegovy — Oral Tablets (Pills):
EXHIBIT A
Preauthorized Payment Agreement
By clicking I agree at checkout, I (“Patient”)
BY (ELECTRONICALLY SIGNING/CLICKING “I AGREE”) YOU ARE AGREEING TO THIS PREAUTHORIZED PAYMENT AGREEMENT. YOU ACKNOWLEDGE THAT YOU HAVE READ, PRINTED/SAVED, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
Last Updated: February 3, 2026