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Accessibility statement for Babylon

Accessibility Statement for Babylon

Our commitment to accessibility and inclusion:

Babylon's mission is to put an affordable and accessible health service in the hands of every person on Earth. We aim to create high-quality products and services that everyone can use and enjoy. 

Accessibility and inclusion are critical to achieving our mission. There should be no barriers to Babylon services based on:

  • Auditory, cognitive, physical, speech, and visual disabilities
  • Usage of preferred language (both spoken and signed languages)

How are we making Babylon accessible?

Babylon wants as many people as possible to access our services. Whilst using  Babylon’s products you should be able to: 

  • Interact with all non-decorative content
  • Zoom in up to 200% without text becoming illegible
  • Use our website with a keyboard and/or switch control
  • Use our website with a screen reader and other assistive technology

Compatibility with browsers and devices

Our products should be compatible with all current major browsers and devices. On some old browsers things may look different, but the information is the same. 

The latest Babylon Health accessibility conformance reports

More information about our accessibility and inclusion efforts are in the reports below:

Accessibility guidelines

It is important to us that the Babylon website and products meet international standards and national laws for accessibility. The following apply to the  design, content and functionality of the Babylon website and our products. 

Web Content Accessibility Guidelines (WCAG)

The Web Content Accessibility Guidelines (WCAG) define three levels of conformance. Each demonstrates an increasing level of accessibility for people with disabilities:

  • Level A
  • Level AA
  • Level AAA

This website has been reviewed as partially conformant with WCAG 2.1 level AA requirements. Where possible, we’ve applied level AAA criteria.

Give us feedback

If you have feedback about the accessibility of a Babylon product or service, please contact by email:

If applicable, please include the web address or URL and the specific problems that you find. We welcome your feedback and will try to respond to feedback within two (2) business days.

This statement is current as of November 2022. This website is managed and maintained by Babylon Partners Limited.

This accessibility statement applies to the Babylon Health website.